Goodie Pop · Player support

Your purchases.

Purchases are optional and available only in supported Google Play builds.

What you buy

Playable collections, character outfits and shelf finishes are optional. All 384 core goods stay free. Shelf designs change the gameplay furniture finish without changing the puzzle or the Home scene. Locations unlock by playing.

The Captain’s welcome is one purchase: Captain’s Cargo, Skipper’s alternate outfit and 300 coins. The Candy Carnival pack includes its 12 playable goods and Coco’s alternate outfit. The game shows Google's current local price before checkout. No recurring subscription is included.

No ad breaks

This permanent purchase removes banners and automatic ad breaks. Optional reward videos remain available when you choose their advertised reward. It does not grant unlimited tools or automatically give rewards from videos you have not watched.

Restore your permanent items

Use the same Google Play account that bought the item.
Open the game’s Shop and choose Restore purchases while online.
Your active permanent items return after Google verification. Equip a collection before starting a new puzzle; your unfinished board keeps its original goods.

The coin component is delivered once on the original installation. Spent coins and other consumables are not restored on a new installation. Keep a separate game backup before changing devices; permanent purchase ownership is verified separately from that backup.

A payment is pending or an item is missing

Pending payments grant no items until Google confirms them. A connection or storage problem can delay delivery. Reopen the Shop and restore while online. Do not buy the same item again to fix a missing delivery.

Refunds and support

Google Play manages payment and refund requests. See Google Play’s refund help. Refunded purchases lose their paid entitlement when their status is refreshed; an item independently earned or bought with coins stays yours. An unfinished puzzle keeps its pinned appearance so a refund cannot change the objects mid-level.

If something is wrong, email info@polytude.com with the item, approximate date, app version and Google Play order reference. You can also copy the purchase support ID from the Shop. Never send passwords, card details or bank details.