Player support
A little help.
Back to playing.
Find an answer below, or get in touch with us.
How do I protect my progress?
Goodie Pop saves progress on your device. Use the backup export in Settings to keep a separate copy. Keep that copy somewhere safe before uninstalling the game, clearing app data or changing devices. A backup can contain your game progress, so share it only when needed.
Can I play without the timer?
Yes. Turn on Calm mode in Settings to play without timer pressure. Undo and Retry are free.
An ad did not give me a reward.
A reward is granted after the ad service confirms completion. Closing an ad early may not earn it. If a completed ad failed, tell us the game version, reward type and approximate time. You can continue playing without watching ads.
Where are the privacy settings?
Settings contains separate choices for optional usage statistics and crash reporting. Advertising privacy choices appear where applicable. You can review the Goodie Pop privacy policy at any time.
How do I request data deletion?
Email info@polytude.com with “Goodie Pop privacy request” in the subject. Tell us what data your request concerns. We may need limited information to locate the relevant installation or correspondence. Device-local progress can be removed by clearing app data or uninstalling; that does not itself delete records already sent to a service provider.
Where can I download the game?
Goodie Pop is available on Android. Download the official game on Google Play.
When can I play Looksweird?
Looksweird is in development. A public release date and download link have not been announced. We’ll update the game page when there’s more to share.
I have a question or feedback.
Use Email support and tell us what you’d like to know. If you’re testing a build, include its version and your device model.
Publishing, press or a general question?
Email info@polytude.com. Let us know what you have in mind and which game or project your enquiry concerns.